The Workforce Management Scheduler is responsible for creating, maintaining, and optimizing agent schedules to ensure efficient staffing levels that meet service level agreements (SLAs) and business objectives. This role balances forecasted workload with available resources while
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes
Principal IT Solution Engineer Your potential has a place here with TTEC’s award-winning employment experience. As a Principal IT Solution Engineer working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity to business.
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Oversee daily operations to ensure performance metrics are achieved, revenue is maximized, and KPIs are met Communicate productivity expectations clearly, balance workloads through team meetings, and monitor efficiency while implementing corrective measures Conduct transaction monitoring regularly,
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
Core Responsibilities: Vendor Relationship Management Build and maintain strong partnerships with external sourcing vendors and third-party agencies Act as the primary point of contact for all vendor-related communications and escalations Conduct regular business reviews to ensure
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
HC Line Compliance - Senior Executive to join our team. The ideal candidate will play a crucial role in performing Line Compliance initiatives and monitoring for your assigned client area Assist in preparation of critical documentation
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy,
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
The Network Operations Centre is in our Manila office. It is a centralized team responsible for continuously monitoring the performance and health of our network. This team is responsible for monitoring events related to network and
Data Engineer (Remote) Your potential has a place here with TTECs award-winning employment experience. As a Data Engineer working remotely in Metro Manila, Philippines, youll be a part of bringing humanity to business. Our purpose, team, and company
Associate Data Engineer (Remote) Your potential has a place here with TTECs award-winning employment experience. As Associate Data Engineer remotely in Metro Manila, Philippines, youll be a part of bringing humanity to business. Our employees have spoken. Our
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
About CBTW CBTW or Collaboration Betters The World , is a global technology company with over 3,400 employees serving clients across five continents. We deliver innovative technology solutions that span core banking systems, digital transformation, enterprise
Job Overview Our client is seeking a Technical Writer with a strong interest in cybersecurity and cyber threat intelligence to produce high-quality technical reports and intelligence summaries. This role is ideal for professionals with substantial technical
Team Lead, Service Delivery Your potential has a place here with TTECs award-winning employment experience. As a Team Lead working onsite in Five Ecom, Pasay youll be a part of bringing humanity to business. Our employees