POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
ROLE SUMMARY: The Operations Manager will oversee day-to-day fulfillment center operations while also owning facilities management and cross-functional project management responsibilities. This role balances operational excellence (throughput, safety, cost control) with long-term infrastructure and process improvement initiatives, ensuring the facility
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
Overview The Sr. Operations Manager is responsible for managing performance of the Operations Managers, its team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Job Title:Operations Manager I Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities •
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and
Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
Line of ServiceAdvisory Industry/SectorNot Applicable SpecialismFraud, Investigations & Regulatory Enforcement (FIRE) Management LevelManager Job Description & SummaryThe Operations Site Lead is responsible for the overall leadership of PwC’s Davao Delivery Hub. This role oversees site operations, people
Overview We are looking for an outcome-driven Product Manager to own and evolve the Contact Center experience for agents and members. This role focuses on simplifying agent workflows, integrating tools, and automating manual processes to reduce call handling
The IT Operations Manager is responsible for ensuring the effective operation, control, and governance of the organizations IT infrastructure and technology assets across the head office, retail stores, warehouses, and distribution centers. The role oversees IT asset management, incident management,
Global Business Acceleration, Marketing Manager Location: Manila or Cluj Reporting to: Global VP, Field & Integrated Marketing Region Covered: Global OVERVIEW We are seeking a dynamic and results-oriented Global Business Acceleration Marketing Manager to join our Field &
9th in Great Place to Work’s Best Workplaces in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great
Overview WFM MANAGER OPENING AT CARENET HEALTH ELIGIBILITY: FILIPINO CITIZEN SET UP: ONSITE- CIRCUIT MAKATI SHIFT: NIGHTSHIFT (CST) The Manager, Workforce Management (WFM) plays a critical role in ensuring optimal staffing and operational efficiency to meet service and
Job Title:Associate, Operations Reporting Job DescriptionThe Associate, Operations Reporting position is primarily responsible for the daily production of reports, special report inquiries, and related distribution. This position analyzes existing projects, provides consultation on reporting decisions, and assists in
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our