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About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
Lead Backer (Non-voice) Key Responsibilities: Manage and update leads in CRM (data entry, tagging, pipeline tracking) Respond and follow up with leads via SMS/email to set appointments Track communications and maintain accurate lead records Coordinate appointments and hand-offs
