Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents, assisting with
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day
Accurately calculate and process payroll, maintain records, ensure compliance, and verify payroll data. Payroll Specialist: Track and record employee overtime and other payroll elements Track and record pay-for-performance (P4P) and other process incentives Prepare and process payroll
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency,
POSITION SUMMARY The Epidemiologist Consultant serves as a key subject matter expert within the Public Health function, responsible for advancing data-driven strategies that protect and optimize crew and passenger health across the fleet. Reporting to the Public
Role Overview The Vice President (VP) – Travel Operations is responsible for end-to-end delivery, client management, and financial performance of the Travel vertical. This role drives operational excellence, client satisfaction (CSAT), and scalable growth while ensuring
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day
Job Purpose: To design and implement automated reporting solutions that transform financial data into robust KPI dashboards, enabling real-time monitoring of departmental productivity and driving continuous process improvement across shared services. Responsibilities 1. Build and maintain KPI
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Work Schedule: Full Onsite, Dayshift Location: Pasay Key Responsibilities: Develop and execute the IT strategy, ensuring alignment with business objectives and growth priorities. Lead enterprise-wide digital transformation initiatives, leveraging AI, cloud, automation, and data analytics to drive
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process improvement
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process improvement
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee