JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include At-Your-Service, Concierge, Executive Level and Front Desk. As a department head, directs and works with managers and employees to successfully execute all
POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
Team Lead, Service Delivery | Pasay Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead working onsite in Five Ecom, Pasay, you’ll be a part of bringing humanity to business.
Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes