Job Summary The TEAM LEADER is responsible for managing a team of ambassadors whose focus is to provide great customer experience, upsell customers for them to get the best value for their money, and retain customers
Key responsibilities General knowledge of Windows based applications Must have strong verbal communication skills Must be able to think quickly and solve customer concerns Ability to operate independently with minimal supervision Must be detail-oriented and accurate
Qualifications & Desired Skills Answer all inbound chats/emails within SLA. Escalate complex issues appropriately. Comprehend issue(s) and try to resolve on first contact. Use appropriate macros per workflow. Use appropriate grammar, sentence structure or syntax. Drive
Data Mining Executive Data Collection and Analysis Gather data from various sources, including online platforms, databases, and public records, to build comprehensive datasets. Analyze data to identify patterns, trends, and opportunities for business growth. Data Cleansing
The Lead Generation Executive will be responsible for executing activities that support the clients business development and sales pipeline growth. The specific responsibilities include: Cold Calling and Outreach Engage potential customers through cold calls, emails, and
JOB DESCRIPTION Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals Ensure the staffing needs of the company are being met, with a long-term talent
Job Title: TEAM LEADER Reports to: Manager Location: Clark Job Summary The TEAM LEADER is responsible for managing a team of ambassadors whose focus is to provide great customer experience, upsell customers for them to get
Job Summary: The Team Leader for Customer Service will oversee a team of Customer Service Agents, ensuring that all inbound inquiries and FNOL claims are handled effectively. The role requires strong leadership skills and experience in
Summary PSI is seeking an experienced and driven Security and Compliance Security Analyst who will be responsible for supporting PSIs mission to ensure the secure delivery of our clients content across our global testing center network.
Task Descriptions: Review and audit recorded communications (transaction) Provide process recommendation(s) based on the QA top drivers Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze
Key responsibilities Will provide inbound and outbound telephony. Will handle full benefit verification with patient insurance. Will provide information back to Alkermes and document. Will communicate relevant information to Alkermes Patient Access Service Team (PAS) Will
Minimum qualification: MBAfrom top universities. Strong academic record from a recognized university. Internship, project-based, volunteer, or work experience in executive support, administration, coordination, digital tools, or IT-related environments is preferred. Essential skills and experience include: Excellent
Job Description: Senior Software Quality Assurance (SQA) Requirement and Qualification (Education & Work Experience): Proven ability to perform as an experienced test resource who can work independently as well as with large cross-functional teams, support Client
Minimum of 5 years’ experience in IT Asset Management, IT Service Management, or related IT operations roles. • Proven experience working with ServiceNow ITAM and/or HAM modules . • Experience with Flexera (or equivalent software asset
Job Summary: The Sales Manager will lead, mentor, and manage a team of Sales Representatives responsible for driving revenue through inbound and outbound sales activities. This role focuses on achieving sales targets, maintaining strong client relationships,
Job Summary: The Sales Manager will lead, mentor, and manage a team of Sales Representatives responsible for driving revenue through inbound and outbound sales activities. This role focuses on achieving sales targets, maintaining strong client relationships,
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. • Academic, project-based, or internship experience in IT, digital tools, or data analytics. Essential skills and experience include: • Familiarity with Microsoft Power