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POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
Core Responsibilities: Vendor Relationship Management Build and maintain strong partnerships with external sourcing vendors and third-party agencies Act as the primary point of contact for all vendor-related communications and escalations Conduct regular business reviews to ensure
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