Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field
Job Description: Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices. Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs
The Software Developer is responsible for identifying opportunities to improve business and engineering workflows through practical software solutions and automation. Working closely with stakeholders and end users, this role translates operational processes into scalable, maintainable software