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At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Job Summary To strategize, lead a team of agents which might include Customer care and Technical Support agents who need to ensure they can respond to any customer enquiry type end-to-end from Billing, Complaints, Sales Support
Job Description : 1. Participate in bidding, projects solution design, and contract negotiation in order to ensure the delivery feasibility during pre-sales phase 2. Identify and control the risks, manage project delivery based on the project