The Delivery Manager is responsible for overseeing the successful execution of client operations, ensuring high-quality service delivery, and maintaining strong client relationships. This role involves managing staffing levels, ensuring adherence to SLAs and KPIs, coaching team
Qualifications: ·Strong leadership and communication skills. ·Excellent sales and customer service skills. ·Proven experience in operations management and business planning. ·Ability to analyze financial data and manage budgets. ·Bachelors degree in business administration or a related