JOB SUMMARY The Training and Quality Assurance (QA) Supervisor is responsible for overseeing, integrating, and executing both Training and Quality Assurance functions to ensure employees are fully prepared, compliant, and consistently meeting client and operational performance
ROLE SUMMARY: The Business Transformation Analyst supports the organization in translating business needs into practical improvements across products, processes, systems, data, and ways of working. The role serves as a bridge between business stakeholders and delivery
The MSP Trainer is responsible for designing, delivering, and continuously improving technical, operational, and security training programs within a 24/7 Managed Services Provider (MSP) environment. This role ensures that technicians and client-facing teams are effectively onboarded,