About the Role Manages End User IT hardware assets like Laptops, desktops, Monitors, IP Phones, Data Phones, headsets etc. through the asset management lifecycle ensuring superior end user experience. In this role, you will: Lead or participate
Location: Cebu City,Central Visayas,Philippines Come and Join a growing and dynamic Group of Digital Communication Agencies located in both great cities in the Philippines - Makati & Cebu Office Location: Cebu Business Park, Cebu City, Philippines
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance. This
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance. This
About the Role We are seeking a highly organized and analytical Senior Project Controls & Scheduling Analyst to support U.S.-based construction and infrastructure projects. In this role, you will serve as a critical partner to project
Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors
Job Mandate Primarily responsible for monitoring call, email, and social media interactions made by Customer Service Officers and performs the role of key implementers of all quality initiatives of the Customer Contact Center. Acts as subject
Basic Functions Generates schedules accordingly to meet business requirements, enabling superior customer service. Adjusts schedules based on actual scenarios and provides overtime requirements or voluntary time off to ensure efficient and effective staffing. Monitors the queue
TECHNICAL CONSULTANT (Power Platform Developer) About the role We are looking for a Power Platform Developer (internal title is ‘Technical Consultant’) with strong Power Platform capability and a genuine consulting background. The role sits within an