The WFM Real-Time Management (RTM) Specialist is responsible for monitoring and managing intraday operational performance to ensure optimal service levels and resource utilization. This role requires expertise in Verint Workforce Management tools, strong analytical skills, and a solid
Preferred Experience Range 5 to 7 years of experience in Contact Centre & in B-2-B Collections Environment. Experience in a Team Leading role in Collections portfolio Location Pampanga - Phillipines Shift Timings Mon to Sun, 24x7
Duties and Responsibilities: 1. Conducts laboratory analyses of various food and environmental samples. 2. Provides training and guidance to company members on laboratory procedures. 3. Completes worksheets, compiles test results, and prepares reports. 4. Ensures overall