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Role at a Glance Role Title Business Analyst Product Specialist (Support Desk) Reports To Support Operations Manager Location Remote (Philippines or Australia) Employment Type Full-time Sector Care Management Software — Aged Care, Disability & Social Services
Position Summary The Manager for End User Transformation Services (EUTS) leads the strategic transformation of the end user experience, driving proactive, automated, and AI-enhanced service improvements across the enterprise. This role manages project delivery, analytics, reporting,
The Technical Writer – Knowledge Management is responsible for owning and operationalizing knowledge content across End User Services within ServiceNow or a comparable enterprise ITSM platform. This role partners with all IT support teams (Service Desk,
About CareVision CareVision is an Australian care management software platform purpose-built for the aged care, disability (NDIS), and social and community services sectors. Our platform helps care organisations manage the full client journey — from intake
Purpose of the Role Provide dedicated analytical and reporting support to regional stakeholders, ensuring accurate, timely, and high-quality delivery of recurring reports and presentations while acting as a reliable point of coordination across cross-market teams, stakeholders,
Role at a Glance Role Title Knowledge Manager Reports To Support Operations Manager Location Remote (Philippines or Australia) Employment Type Full-time Sector Enterprise Care Management Software — Aged Care, Disability & Social Services The Knowledge Manager
Role at a Glance Role Title Knowledge Manager Reports To Support Operations Manager Location Remote (Philippines or Australia) Employment Type Full-time Sector Enterprise Care Management Software — Aged Care, Disability & Social Services The Knowledge Manager