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Core Responsibilities Customer Support Operations Respond to support tickets (email & chat) Troubleshoot return requests, replacements, and warranty issues Ensure timely and accurate order entry, adjustments, and follow-up communications Monitor order statuses and proactively resolve shipping
The Strategic Account Manager is responsible for maintaining relationships with existing customers, as well as finding new opportunities to expand our clients for sales growth. Position is accountable for the achievement of assigned targets on customer
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