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JOB SUMMARY The HR Specialist - Employee Relations provides administrative, documentation, and coordination support for employee relations matters, with primary focus on incident report handling, disciplinary documentation, admi nistrative hearing coordination, infraction monitoring, case tracking, and
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and delivering
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