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Job Expectations: Position Type: Experienced - Individual Contributor Employment Type: Full-Time, Permanent (Direct Hire) Work Setup & Location: Fully Onsite - IT Park, Cebu City Work Schedule: Weekdays; Night/Rotating Shift Number of Headcounts: 10+ FTEs Available
About the Role Were seeking a Clinical Service Desk Agent to support clinicians by resolving IT issues that impact patient care. The role provides first-level support for clinical applications, EHR systems, and healthcare software while ensuring timely