About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Primary Duties & Responsibilities Training Needs Analysis Conduct training needs assessments based on production requirements, competency gaps, quality performance, process changes, audit findings, customer requirements, and business priorities. Develop and maintain role-based and process-based competency matrices
Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in
About Us: The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the
JOB DESCRIPTION: Partner directly with stakeholders and subject matter experts to identify learner needs, business goals, skill gaps, and desired performance outcomes Independently drive discovery conversations, gather the information needed to build effective learning solutions, and