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Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident Management process within a team to address gaps
About Us We are a boutique accounting and advisory firm serving small and mid-sized businesses with a combination of: Bookkeeping and accounting Tax preparation and compliance Fractional CFO services M&A and financial advisory Our clients rely
Who Were Looking For You are a project manager who actually manages — not someone who updates a spreadsheet and calls it coordination. You own the board. You know whats in flight, whats overdue, whats waiting