About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
This Is Not a Traditional EA Role We are looking for a force multiplier. This role is for a high-performance Executive Assistant who operates at the level of a strategic operator — someone who thinks like
Purpose of the Role The Senior Quality Assurance Engineer is responsible for ensuring the quality, reliability, and integrity of the coalition loyalty platform across all customer-facing channels and backend systems. This role plays a critical part
Purpose of the Role The Fraud & Risk Manager is responsible for defining, implementing, and operating the fraud risk management framework for the company’s loyalty ecosystem. This role protects the integrity of loyalty points, member accounts,