We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our
The Role The L2 Service Desk Engineer is accountable for resolving complex incidents that exceed L1 scope and for restoring service where deeper technical analysis is required. The role exists to diagnose root causes, apply advanced troubleshooting,
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
While everyone else is arguing about what to order for merienda, youll be quietly saving businesses around the world. Not every superhero wears a cape. Some wear noise-cancelling headphones, drink questionable amounts of coffee at 2am,
Some engineers look after one environment for years. Youd rather solve three different problems before lunch. If youre the kind of engineer who enjoys tackling complex Microsoft infrastructure, jumping into critical escalations, mentoring teammates and working across a
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs