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Job Title: Tier 3 / Senior Systems Engineer About the Client: A Denver-based IT support firm founded in 2002, providing comprehensive outsourced IT department services, managed IT services, cybersecurity management, strategic technology planning, and remote/mixed workforce
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident