Essential Duties and Responsibilities: Manages a team of assigned sales representatives and ensures they comply with company guidelines particularly related to quality of service. At least 3 years experience related as supervisor and sales agent Monitors
About the Role Are you ready to embark on a career where your attention to detail and commitment to quality shine through? As an entry-level Quality Assurance Specialist, youll be at the forefront of ensuring our organization
Duties and Responsibilities include but are not limited to: Manage inbound and outbound calls. Resolve customer concerns effectively and efficiently. Build sustainable relationships and trust with customer accounts through open and interactive communication. Ensure customer satisfaction