Accountabilities: First point of contact for consumers via telephone Provide authentication during all consumer contacts to uphold security and privacy of PII and SPII. Provide disclosures to consumers. Assist consumers in filing disputes for all products.
Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing. Responsibilities are within the Sales Support and Administration Function as a generalist or in
This position is under the LexisNexis Risk Solutions Consumer Center. LexisNexis Risk Solutions is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology,
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and