Time Type: Full time Worker Type: Employee The purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives.
The Workforce Management (WFM) Manager will lead the Workforce Management function and ensure effective workforce planning, forecasting, scheduling, capacity planning, and staffing management to support contact center operations and achievement of client Service Level Agreements (SLAs).
Time Type: Full time Worker Type: Employee The purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives.
The Investor Reporting/Investor Accounting Analyst II is a mid-level position responsible for performing financial analysis and reporting, focusing on accuracy, compliance, and process improvement. The position requires experience in data interpretation, effective collaboration with teams, and