Essential Duties and Responsibilities A. Customer Care Provide guidance to all advisors on retail SOPs and customer service standards. Initiate and manage every interaction with a customer by providing an outstanding service ensuring that consistency and
About the Role We are currently seeking a Senior Manager, BPO Operations to join our team in Quezon City, Metro Manila, Philippines. The Senior Manager, BPO Operations is responsible for leading the day-to-day delivery and performance
Essential Duties and Responsibilities A. Customer Care Provide guidance to all advisors on retail SOPs and customer service standards. Initiate and manage every interaction with a customer by providing an outstanding service ensuring that consistency and