This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently met across all sites for the campaign. The
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Job Specifications: Bachelor’s Degree in Engineering or other Business-related course. Knowledgeable in Supply Chain and Logistics operations. With more than 2 to 3 years work experience in International Freight Forwarding, selling the services of PEZA, FMCG,
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
Job Purpose: To design and implement automated reporting solutions that transform financial data into robust KPI dashboards, enabling real-time monitoring of departmental productivity and driving continuous process improvement across shared services. Responsibilities 1. Build and maintain
