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Position Summary: As a Customer Experience (CX) Specialist, you will be the primary point of contact for our customers, helping them make the most of our fitness smartwatch product. You will respond to inquiries, troubleshoot issues,
JOB ACCOUNTABILITY: The Digital and PR Manager leads the company’s entire online presence and public image. They manage all social media pages using a monthly content plan, keep the corporate website updated, and provide digital and
Role Overview: We are looking for a Content Specialist, develop, and optimize customer service scripts and call flows for automated and assisted call center operations. This role focuses on transforming SOPs, FAQs, business rules and customer scenarios