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Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base Configure extensions, DIDs, and call routing rules Provision, configure, and troubleshoot IP phones (Yealink) Provide basic support for Asterisk-based PBX systems Assist customers via
Perform configuration and maintenance of PBX Systems. Including installation and configuration of softphones, managing User Accounts, Creation/Deletion of Queues/Flows, DIDs/TFNs, Extensions, Voicemails etc. Carry out Flows/IVRs and Call Routing design and implementation. Monitor network performance. Troubleshoot
