POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Axos Business Center, Corp About This JobWe are looking for a collaborative, business focused Omnichannel Business Analyst to support and enhance our customer engagement platforms, including Five9, Salesforce Service Cloud, Salesforce Sales Cloud, and related omnichannel applications.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently met across all sites for the campaign. The
The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, and productivity targets are consistently met across all sites for the campaign. The
Job Summary: JOB DESCRIPTION – Senior Manager, APAC Workforce Planning Location: Philippines Division: Fan Support Line Manager: Senior Director, Global Workforce Planning & Forecasting Contract Terms: Permanent, 40 hours per week THE TEAM Live Nation Entertainment
Key Responsibilities Implementation & Client Onboarding Lead technical onboarding activities for new clients, sites, and programs. Design and implement network solutions aligned with client and operational requirements. Coordinate network readiness, connectivity validation, and deployment activities during
Description Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Workforce Capacity Planner to join our team in the Philippines. What youll do: Oversee and address capacity-related concerns for all
Summary We are looking for a collaborative, business‑focused Omnichannel Business Analyst to support and enhance our customer engagement platforms, including Five9 , Salesforce Service Cloud , Salesforce Sales Cloud , and related omnichannel applications. This role is
KEY RESPONSIBILITIES Campaign Management Portal Operations: Own the Campaign Management Portal that feeds campaign lists and configurations into the CCaaS platform (NICE CXone Personal Connection) Create, configure, and manage outbound dialing campaigns using the portals filtering
Role Summary Were hiring an AI Automation Specialist to design, build, and maintain automations and AI-powered workflows across our internal operations and client campaigns. Youll turn manual, repetitive processes into reliable automated systems — connecting our
Summary: LeadAdvisors is engaging B2B Sales Development Representatives (SDRs) to run multi-touch outbound — cold call, email, and LinkedIn — against our ICP and book qualified discovery calls for the Closer team. You work from a
Overview: LeadAdvisors is hiring a Senior HubSpot CRM Specialist to own our HubSpot portal end to end — pipelines, automations, data hygiene, and revenue reporting across the LeadAdvisors brand and sub-brands. Youll be the single owner
Job Summary: LeadAdvisors is hiring Lead Generation Specialists to run high-volume outbound outreach to consumer or business lists — qualify, capture, and route warm leads to the appropriate Closer or Setter team. Strong English speakers with