3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here,
Daily Activities: Monitor AI-assisted Service Desk performance, including deflection, resolution, escalation, fallback, and containment rates. Review AI interactions, failed intents, fallback cases, and escalated conversations to identify quality issues and recurring patterns. Tag, classify, and analyze AI failures
Industry/SectorNot Applicable SpecialismManaged Services Management LevelDirector Job Description & Summary The Opportunity Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the
About the role and team Community Operations at Uber is where real people solve real problems in real time. As a Service Quality Specialist, you will move beyond simple checklists to ensure our support ecosystem remains reliable and
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Job Description Analyst, Live Service, Market Operations Role Profile The Senior Analyst, Live Service is responsible for pre and post trade operational support. The role reports into the Manager, Live Service. This is a high risk, market impacting front
OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation
WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions
As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 34,000 people, in over 30 countries, dedicated
About Citco The Citco group of companies (Citco) is a network of independent companies worldwide for over 70 years, all of which are leading providers of asset-servicing solutions to the global alternative investment industry. With $1.8+
SUMMARY As a Managed Services Engineer 1 , you are a frontline, customer-centric engineer supporting our customers’ technology programs on the Service Desk. Success is measured by your ability to resolve tickets timely with high customer satisfaction, as well
Team Lead, Service Delivery Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead, Service Delivery working onsite in Lipa City, Batangas, Philippines you’ll be a part of bringing humanity to business. #experienceTTEC
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been
Arcadis is the worlds leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an
Overview We are hiring for a Senior Director, HR Tech and Transfer, who will lead Carenet’s enterprise HR technology, data, analytics, and process transformation strategy. This role will own the multi-year HR technology roadmap, lead the implementation and
Manager, Service Delivery Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery Manager working onsite in Lipa City, Batangas, Philippines, you’ll be a part of bringing humanity to
Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in
Professional Services Lead Engineer Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI