Job Description: Role Summary/Purpose: As AVP - Sys Admin & AI Solution Architect, you will be the Process Improvement Expert for AI within Source to Pay (S2P) organization. This includes building agents, launching preconfigured agents, and understanding where
Role Overview: The Head of Call Center Technology owns the strategic direction and end-to-end management of call center platforms, including applications, telephony, integrations, and underlying infrastructure. This role leads a technical team and is accountable for