Department description Market Operations provides a range of customer and operational services across the London Stock Exchange Group. The core services provided by the department are: technical account management, technical onboarding, software certification, client support, and market operations
Were looking for a technically-minded Senior Support Ops & Enablement Specialist to join our Support Operations & Enablement team, with a focus on automation and AI-driven improvement. In this role, youll identify inefficiencies across our support workflows and
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Unit Manager, Emerging Tech Enablement Summary: To supervise a team of professionals (handling consults, inbound, outbound, case, chat, escalations and investigations) to drive improvements in required skills and
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management,
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Technical Support Engineer (Tier 1 Support) to
Overview The Business People Enablement, Capability & Workforce Management Lead is responsible for creating a productive, organized, engaging, and employee-centered workplace experience while leading key business enablement, workforce capability, and workforce management initiatives for Operations. The role supports
Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience
The Global Corporate Operations Knowledge Enablement Lead is responsible for leading the design, implementation, and management of knowledge strategies to enable and enhance the skills and capabilities of colleagues across Global Corporate Operations. This role requires a
Overview The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches
Overview The Technical Coach II at RealPage, Inc. serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise, coaching
As AI Ops Technical Leader, you drive the intelligent transformation of operations support. This player-coach role combines hands-on technical delivery, team leadership, and AI architecture governance to achieve operational excellence. You apply deep technical expertise and strategic leadership to
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
OneStream Developer Location: Philippines Join our rapidly growing Technology Enablement practice as a trusted advisor to clients, blending deep technical expertise to deliver tailored and integrated solutions that help our clients solve todays challenges and set the foundation
The Technical Resilience Analyst will play a key role in strengthening the organization’s resilience posture, with a focus on AWS cloud environments. This role combines hands-on technical analysis, project delivery and business support to ensure systems are robust,
Company Description Work with Us. Change the World. At AECOM, were delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments,
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are