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Job Duties & Responsibilities Technical Troubleshooting & Incident Resolution Diagnose and resolve hardware, software, networking, firmware, and operating system issues. Perform structured troubleshooting using evidence-based diagnostic methodologies. Gather and validate customer information before determining corrective actions. Isolate
Job Duties and Responsibilities Hardware Installation & Repair Diagnose and repair desktop and laptop hardware issues, including: Motherboard faults Power supply failures RAM, SSD/HDD replacement CPU cooling systems GPU and expansion cards Laptop screen, keyboard, battery, and
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