General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Monday, December 22, 2025 Working time Full-time Ref# 20040610 Job Level Individual Contributor Job Type Experienced Seniority Level
The Enhanced Services Team is a technical support group comprising of resources whose primary focus is to provide support over the phone for all incidents that are not resolved within the Service Desk Level. The resources
We are seeking a full-time Operations & Security Coordinator based in the Philippines to support our daily operations and security monitoring activities. The ideal candidate will have a background in technical support, hardware, networking, devices, security systems,
Key Responsibilities: Monitor telephone queues and answer calls within the established service level guidelines. Identify the urgency and impact of incidents and service requests while adhering to established processes. Record and provide meaningful, accurate, and timely
Position: Level 2 Support Engineer Organisation: Retail Applications Role Overview The Level 2 Support Engineer provides advanced technical support and deeper investigative capability within the Retail Applications support organisation. Operating within a multitier model, L2 is