Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and
Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.
We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent communication skills, a strong customer-first attitude, and the ability to thrive
Qualifications: Proven experience in service design or similar roles, with 2-4 years of experience and a strong portfolio of case studies showcasing your work (service design). Proficiency in design tools such as Figma, Mural, or similar