MRI Software is establishing a global Incident, Problem, Escalation, and Critical Care Management capability to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Escalation and Problem Incident Coordinator
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at
Who we are looking for: The purpose of the job is to provide end-to-end support to investment company clients for timely completion of preparation of financial statements within stringent deadlines for audit / client review. Selected
Responsible for: The IPC Manager drives operational stability, high service availability, and business continuity across the enterprise. Actively bridging technical operations with real-world business activities, this role ensures scheduled IT changes and unexpected outages are managed
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Position Purpose: The position is responsible for supervising the operations and monitoring CCTV coverage, recording and reporting incidents, and maintaining a high-level of confidentiality of the recordings. The role is expected to ensure pertinent reports are collated, and
Position Purpose: The Safety Manager is responsible for leading the Occupational Safety and Health (OSH) program across multiple BPO sites, ensuring compliance with all applicable Philippine regulations and company policies while fostering a proactive safety culture.
Company description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions
The Project Manager is responsible for planning, coordinating, and delivering technology projects that support the development, enhancement, and operations of a telehealth platform. The role partners closely with Product, Engineering, QA, UI/UX, Operations, Customer Support, and
As a Sales Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch offices efficient and effective operation. You will play a crucial role in managing the branchs day-to-day activities,
The QA and Technical Team Lead supports the QA Analyst and Technical Support Associate by ensuring alignment with current industry, fund, and regulatory updates, overseeing day-to-day operations, and upholding high standards of quality, performance, and compliance.
Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance with SLAs and quality standards Monitor KPIs (response time, resolution time, uptime, customer satisfaction) Manage escalations and
This role owns the operational excellence, quality, and reliability of a Care Excellence team across 24x7 support operations. It is critical to manage provider deployments for specialised services, scale operations, improve the user experience, ensure the
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management,
JOB DESCRIPTION: This role provides global leadership, governance, and strategic direction for IT Service Desk, oversees our Managed Service Provider’s Service Center in Manila and Managed Print Services (MPS), ensuring consistent, high-quality, and cost-effective end-user support
WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow,
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions