We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
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HCTs Education R&D team is looking for a driven and technically versatile Mid-Level EdTech R&D Developer to help design, build, and iterate on our next generation of digital learning solutions. You will sit at the intersection of
Position: IT Knowledge Manager Location: Manila, Philippines Role Type: Full‑time Job Description (JD) The IT Knowledge Manager is responsible for developing, maintaining, and governing the organizations knowledge management framework to ensure accurate, accessible, and up‑to‑date technical
Position: IT Knowledge Manager Location: Manila, Philippines Role Type: Full‑time Job Description (JD) The IT Knowledge Manager is responsible for developing, maintaining, and governing the organizations knowledge management framework to ensure accurate, accessible, and up‑to‑date technical
Roles & Responsibilities Training Design & Curriculum Development Design and develop comprehensive training materials including slide decks, hand-on labs, guides, and e-learning modules covering ad tech platforms. API integrations, and analytics workflows. Build role-based learning paths
Role Overview We are seeking a proactive Content and Learning Design Officer to manage the end-to-end development of instructional materials for our Class Builder program. This role ensures content quality, operational efficiency, and alignment with DepEd standards,
Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed
Key Responsibilities: Project Scope and Planning: Define project scope, goals, and objectives in collaboration with stakeholders, instructional designers, vendor representatives, and subject matter experts. Create detailed project plans, timelines, budgets, and resource allocation strategies. Project Execution and
The Video Learning Content Creator is responsible for conceptualizing, scripting, and producing learning video content that enhances understanding, engagement, and behavior change across both bancassurance (Manulife China Bank Life Assurance Corporation) and agency (Manulife Philippines) distribution