The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls). TASKS: Conducting welcome calls and maintaining regular communication regarding recovery Facilitating medical treatment, ensuring
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met. TASKS: Managing inbound calls from and outbound calls
Duties and Responsibilities include but are not limited to: Manage inbound and outbound calls. Resolve customer concerns effectively and efficiently. Build sustainable relationships and trust with customer accounts through open and interactive communication. Ensure customer satisfaction