A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met. TASKS: Managing inbound calls from and outbound
Duties and Responsibilities include but are not limited to: Document new patient and referral intake Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date