Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, youll be using your customer interaction skills to deliver excellent customer service. Qualifications
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, youll be using your customer interaction skills to deliver excellent customer service.Qualifications At least 12
Role Overview The Customer Service & Sales Representative serves as the primary point of contact for customers, handling high-volume inbound calls and orders while actively identifying and maximizing sales opportunities. This role requires balancing excellent customer
WERE HIRING: Service Delivery Coordinator (Philippines) Focus: Client Relationship Management & Service Delivery Excellence Excis is a global IT support leader delivering innovative technology solutions and managed services to enterprise clients across the world. As our
Responsible for luggage storage and retrieval of all non-in-house guests, as well as doing the inventory of all stored items in the cloakroom. Greets and ensures that all the guests are attended to in a friendly
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home,
Job Title:Consultant, Global Analytic Insights Job DescriptionThe Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and
Position Summary: We are seeking an experienced B2B Collections Specialist/Accounts Receivable professional to manage our commercial collections. This is a relationship-based role. You will be contacting business clients to resolve past-due invoices while ensuring the customer
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
Job Title: E-Commerce Specialist Department: Sales Work Set Up: Hybrid Reports To: Sales Manager - Online JOB SUMMARY The eCommerce Specialist – Seller Center Management is responsible for the day-to-day operations and performance optimization of our
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer
Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and
Basic Function: Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies. Support client’s strategy by driving service excellence through effective management of an inbound customer contact
Position Summary We are seeking a dynamic and client-focused Account Manager to join our team. The successful candidate will serve as the primary point of contact for clients, managing sales opportunities, addressing complex inquiries, and delivering
Key Responsibilities 1. Team Performance Management • Monitor daily, weekly, and monthly KPIs (AHT, QA, CSAT, productivity, accuracy, adherence). • Conduct regular performance reviews and provide individualized coaching. • Ensure the team consistently meets or exceeds
JOB SUMMARY The Retail Experience Specialist drives Beauty Advisor (BA) capability and in-store customer experience across both Watsons (modern trade) and kiosk channels. This role focuses on improving selling behavior, product knowledge, and customer engagement to
JOB SUMMARY The eCommerce Specialist – Seller Center Management is responsible for the day-to-day operations and performance optimization of our online stores across third-party marketplaces such as Shopee, Lazada, Tiktok Shop and Shopify. This role plays