Requisition Number: 105820 Marketing Operations Support (Project Management) Insight at a Glance 14,000+ engaged teammates globally #20 on Fortunes Worlds Best Workplaces list $9.2 billion in revenue Received 35+ industry and partner awards in the past
The Senior Technical Coach is responsible for leading both technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex SaaS products. This role goes beyond technical troubleshooting, it ensures teams consistently
Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time (AHT) Customer Experience (CX/CSAT) Resolution
Company Description XP Power is a leading power designer and manufacturer of electronic power conversion products. We serve a wide variety of business in the Industrial, Healthcare, Semiconductor Equipment Manufacturing and Technology markets. We have presence
Join the enablesGROUP – Where Talent Meets Opportunity! Why Join enablesGROUP? Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026,