Role Overview Reporting directly to the ITSM Manager, the Associate ITSM Lead functionally supports the ITSM Lead in executing day-to-day governance, compliance, and service management activities across SQO. The role provides operational depth and continuity across
About the Role We are seeking a highly skilled Level 3 (L3) Technical Support Engineer with deep expertise in network infrastructure and hospitality environments. This role serves as the highest level of escalation for complex network-related