General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, June 30, 2026 Working time Full-time Ref# 20040199 Job Level Individual Contributor Job Type Experienced Seniority Level
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, June 30, 2026 Working time Full-time Ref# 20040199 Job Level Individual Contributor Job Type Experienced Seniority Level
Essential Functions Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and
Overview of the Role The Service Desk (ITSM) Administrator is responsible for the administration, development, and continual improvement of the organization’s IT Service Management platform and processes. This role leads the design and implementation of ITIL-aligned practices, including