General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, June 30, 2026 Working time Full-time Ref# 20040199 Job Level Individual Contributor Job Type Experienced Seniority Level
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, June 30, 2026 Working time Full-time Ref# 20040199 Job Level Individual Contributor Job Type Experienced Seniority Level
The Technical Writer – Knowledge Management is responsible for owning and operationalizing knowledge content across End User Services within ServiceNow or a comparable enterprise ITSM platform. This role partners with all IT support teams (Service Desk, Deskside/Onsite,
Qualifications Minimum 2 years of Help Desk or IT Support experience, preferably in a law firm or professional services environment. Bachelors degree in Information Technology, Information Systems, Computer Science, or a related field preferred; equivalent experience