Responsibilities: Incident Response and Resolution: Monitor system health and respond to incidents and alerts. Troubleshoot technical issues and escalate complex problems. Technical Support: Provide level 1 technical support to users and customers. Assist with system configurations
Key Responsibilities Ensure uninterrupted business operations by managing production support activities in alignment with defined SLAs Take ownership of incident calls and lead resolution efforts until SMEs are engaged Collaborate with product SMEs to ensure smooth
Qualifications: (The following are required unless specifically stated as preferred or desired) 4 years college; Bachelors degree in Computer Science preferred 2-4 Years of Support in an Azure environment or other cloud providers such as GCP,
Role: As a Business Analyst on our modernization engagement, you will translate legacy JSF/Java-Bean applications into a modern React single-page application with Java APIs. Youll perform bottom-up code analysis, extract and document business logic and workflows, and partner
An exciting opportunity to join our clients team at a staffing and consulting company headquartered in New Jersey, specializing in innovative workforce solutions across various industries. We are looking for a Contact Center Transformation Consulting –