Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps
About Hexnode Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant
Job Overview Our client is a security-focused Managed IT Services and Managed Security Services provider supporting organizations throughout the United States. The company provides managed IT, cybersecurity, Microsoft 365, cloud services, network management, backup and disaster
Job Description The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in
About the Role We are seeking an experienced Sales Development Representative (SDR) / Business Development Representative (BDR) with a background in the Managed Service Provider (MSP) industry. This role is responsible for building a strong sales
About us: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us
What is your mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and service requests, and ensure a seamless end-user experience. The role is responsible for incident management,
We are seeking an experienced L2 Endpoint Systems Engineer to support our endpoint engineering team with a strong focus on patching operations and endpoint management. This role will work closely with existing team members to ensure
The MSP Trainer is responsible for designing, delivering, and continuously improving technical, operational, and security training programs within a 24/7 Managed Services Provider (MSP) environment. This role ensures that technicians and client-facing teams are effectively onboarded,
Job Description: The Project Engineer II is responsible for planning, implementing, and delivering technology solutions that meet client requirements while ensuring high-quality project execution. This role independently manages infrastructure and Microsoft security-focused projects, collaborates with internal
Job Description The Project Engineer II is responsible for planning, implementing, and delivering technology solutions that meet client requirements while ensuring high-quality project execution. This role independently manages standard infrastructure projects, collaborates with internal teams and