L2 Technical Support Specialist Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support. Role Description Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes resolution for
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
Description At Umpisa Inc., our mission is to make the Philippines known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industries, clients, and people to work on
The role will be responsible for supporting VS Application for our client, as an Application Support Engineer (L2)The ideal candidate will be assigned to Incident & Issue management for VS Application, Technical troubleshooting, support deployment activities, and documenting known issues
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships,
JOB DESCRIPTION: Provide 3rd line support to incidents/problems escalated by Level 2 support. Perform code level investigation/troubleshoot of incidents and problems and implement code changes in a highly technical environment. Driving to get the root cause of the issue
Job Description: Acknowledge and respond to incidents within SLA timelines Receive, log, and classify incidents based on Impact, Severity, and Priority (P1–P5) Perform initial diagnosis of application issues including DIFY agent availability, workflow execution, AI chatbot
The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and
This is a remote position. Join one of the Philippines’ fastest-growing tech companies! Open to Philippine-based candidates only. About Us: About Us: Full Scale is a fully remote-first company that helps businesses build dedicated teams of
We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the
Please submit your CV in English. Global AI calling platform · $35.3M raised Structured mentorship & upskilling Remotely from Manila, Philippines Compensation consists of base salary (±600EUR) and a monthly bonus (up to 20%; 80/20 split)
We’re looking for an Associate Application Support Analyst to join our GWAM Tech Production Services team at Manulife. In this role, you will: Position Responsibilities Provide timely and effective solutions to technical issues while meeting agreed service level
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
Developer Participate in project as a developer who can write program from scratch, read and modify existing code. Participate or lead change/enhancement . Participate or lead root cause analysis and application of bug fix for incidence
Manages the overall Platforms channel onboarding activities Performs Non- Technical roadshow to potential platform consumers Develops project templates, providing onboarding training to the team members on project processes, tracking project progress and ensuring adherence to established guidelines
Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas,
WE ARE: Mabuhay! This is an exciting opportunity for a Project Manager to join our Operate team in the Philippines, leading the engagements behind two of the functions that keep Adaptives client platforms running. We are
We’re looking for a Manager, Information Risk Management to join our team at MBPS. In this role, you are expected to provide independent second-line-of-defense (L2) oversight across information security, technology risk, privacy, and business resiliency for the
About the Role: The Senior Developer participates or takes charge of requirements elaboration, production issue resolution, system enhancement solution development, release, and support of minimum viable products within the assigned Scrum or Kanban Team. Scope of Work