The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
DUTIES AND RESPONSIBILITIES: · Marketing – Primarily responsible for soliciting banking business large/small and medium corporate customers to achieve predetermined loan portfolio and profit levels in compliance with the Budget Process. The Relationship Manager strategizes and implements: