About Sharesource: We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share
CallTek is looking for a detail-oriented and analytical WFM Real Time Analyst to join our growing team. The Real TIme Analyst will be responsible for managing workforce management processes to ensure that we have the right number of
Essential Functions/Core Responsibilities • Supervise day-to-day scheduling activities for assigned or supported accounts using manual and/or automated WFM systems. • Support the collection and maintenance of historical data used for trending, including call volume, AHT, service level,
About Us Full Potential Solutions (FPS ) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a